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For your reference, we have included the original job posting below.
Sales Coordinator
Job Number:
42155542
Company Name:
HEI Hotels & Resorts
Job Location:
Austin, TX US
Job Category:
Travel, Hospitality & Restaurant
Sales Coordinator
Sales Coordinator(7087) Location:Austin, TX Property:Sheraton Austin Salary:Highly Competitive Salary Date Posted:1/4/2012 Type of Position:Non-Management/Hourly - Full Time Relocation Available:No
Company Overview HEI views our associates as our greatest resource, and we hire and develop the best.
We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolvingâ?¦yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
Property Overview Sheraton Austin Hotel at the Capitol
701 East 11th Street
Austin, TX 78701
Phone:
Welcome to the Sheraton Austin Hotel at the Capitol! After undergoing a multi-million dollar overhaul, our hotel offers newly designed guest rooms with HDTVs, updated lobby and meeting spaces, and an Link@Sheraton experienced with Microsoft, an inviting spot in which to reconnect with old friends or meet new ones. Featuring distinctively modern architecture and majestic views of downtown Austin, we combine the warm, friendly service with a prime location. A landmark situated in the cultural heart of Austin, Texas, we are next door to the famed Capitol and just steps from the University of Texas, the allure of the Sixth Street/Warehouse District, and Austinâ??s burgeoning business district. Coming to town for a meeting? We offer over 17,000 square feet of flexible space as well as High Speed Internet Access for a great, memorable experience. The Sheraton Austin Hotel is proudly operated by HEI Hotels and Resorts, whose core investment is passionate people.
Description Job Description Assist the Sales Team in the coordination required for effective hotel sales and management.
â?¢Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. â?¢Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents. â?¢Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct callerâ??s request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. â?¢Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc. â?¢Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. â?¢Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. â?¢Comply with attendance rules and be available to work on a regular basis. â?¢Perform any other job related duties as assigned.
Experience, Skills and Knowledge â?¢Hotel experience preferred. â?¢High School Diploma, Bachelorâ??s Degree preferred. â?¢Basic administrative knowledge such as business letters, formats and telephone etiquette. â?¢Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy. â?¢Ability to access and accurately input information into a computer using Microsoft Office Suite. â?¢Ability to follow written and/or verbal instructions. â?¢Ability to stand and/or sit and continuously perform essential job functions for duration of shift. â?¢Ability to set-up and maintain filing systems. â?¢Command of the English language both written and verbal.
Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your familyâ??s needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our â??YouDecideâ?? and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
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